Frequently Asked Questions
Who should use Hypeman Media Group?
Hypeman Media Group was created especially for the Performing Arts industry & Small Business Owners: Ensembles and Solo Artists, Models and Photographers, Athletes, Designers, Etc. The entire system was designed to cater to the needs of agencies and artists who want a highly professional and functional website that they can manage and update themselves without having to pay $5,000 to $10,000 (or more!). Our average web design costs about $400
Do I need to install software on my computer to use Hypeman Media Group?
No. The Hypeman Media Group system is an online, web-based software that requires only a browser and an Internet connection to use.
Do I need to know HTML in order to use Hypeman Media Group?
Not at all. In fact, Hypeman Media Group was designed to make it easy for busy artists and managers to keep their sites up to date. All you need to know is how to use a computer and an Internet browser (like Microsoft Explorer or Netscape). The online Control Center uses a familiar tabbed interface that takes just a few hours to master.
Do I really need a Website?
A website has become a necessity in the 21st Century as more and more people every day use the Internet to obtain information about businesses and professionals. Having a website gives you 24-hour access to a worldwide audience. Hypeman Media Group makes it easier and more affordable to get a professionally-designed website that you (or your Assistant) can maintain. Additionally, your website is not just a static "online brochure." It is a dynamic, powerful promotional tool that delivers publicity materials online, takes messages and press-kit requests at any time of the day, self-promotes you to the fullest extent. Your Hypeman Media Group website will become an indispensable, valuable and useful sales and marketing tool.
How long does it take to design and set up my website?
Depending on what add-ons you want, it will take approximately 1-3 weeks, upon receiving a signed agreement and the first payment. The amount of time it takes is also dependant on how quickly we get approvals and feedback during the setup process.
Is Hypeman Media Group any different from a do-it-yourself online website service?
Yes, completely different! Your website is designed or personalized exclusively for you or your business by the experienced web developers at Hypeman Media Group. Additionally, the password-protected Hypeman Media Group Control Center, where you maintain all of your site's content, was designed specifically to meet the needs of the Performing Arts industry and is not an "Insta-Site" Wizard system that creates generic, cookie-cutter websites.
I don't have a logo, do I need one?
Artists and Ensembles do not need a logo to create an effective online image. However, Businesses must have some kind of established visual identity — such as a logo or standardized typeface and colors — that can be used to brand your website. Therefore, we recommend that Businessess without visual identities have this done prior to getting an Hypeman Media Group website (logo or corporate identity design is not included with site design/personalization). Hypeman Media Group, can provide you with professional logo design and branding services, as they've done for many clients.
I don't have my own Internet Domain (such as www.mysite.com), do I need one?
Yes, and if you don't yet have one, we can obtain one and set it up for you (see Pricing). You will be billed for Domain renewal directly by the Registrar when the initial two-year registration nears completion.
I already have an Internet Domain, do I need to transfer control to Hypeman Media Group?
No. All that's required is that you modify the DNS (Domain Name Server) settings in your Domain record once your new site is ready to go live (we'll provide you with the proper settings to use). The modification simply lets all other networks on the Internet know where to find your new site.
How do I get my information into my new site?
Once your site has been designed and built, you will be given access to the online Control Center where you can log in 24/7 and begin inputting and uploading all of your information and any related photos.
Can I get help resizing or uploading photos?
Yes! We will automatically resize photos to their proper dimensions for your website when uploaded, you may want this done by our Professional Imaging Department to obtain higher quality results (see Pricing for details). In addition to resizing and uploading your photos for you, we'll also expertly apply Color-Balance, Light Level and Sharpening filters to every photo which can greatly improve image quality.
Where is my site hosted? Is it secure and reliable?
Hypemanmediagroup.com uses the latest web servers, hosted in a professional, secure facility served by multiple world-class Tier-1 bandwidth providers Optimum protection for our customers is ensured by constantly updating systems and applying any new security patches to address emerging threats or vulnerabilities. Only authorized technical personnel have access to the server, so, your data is secure and safe.
Can I get my site listed in Google?
Yes, after your site is done and has been turned on, we will submit your new site's Domain (URL) to the Google "spider," which will visit your site and index the pages within a week. Please refer to the Google website for additional information about site ranking and placement within their directory. Your Control Panel allows you to directly control the contents of "meta-tags" that are invisibly embedded in every page of your site, which contain information used by search engines, such as a Title, Description and Keywords.
What forms of payment do you accept?
We accept all major credit cards (Visa, Mastercard, American Express and Diners Club) for both the initial Setup fee, and for the monthly fees. Monthly fees will be automatically charged to your credit card each month until you cancel service by sending email to info@HypemanMediaGroup.com. We do not accept checks or money orders for payment unless special arrangements have been made in advance (which may also incur an additional administrative fee).
Are there any hidden costs?
No. The Design & Setup Fee and Monthly Service Fee are all that you are required to pay to get a custom website and continuous access to the Control Panel. Any additional services you elect to choose will be billed according to the current rates posted on the Pricing page, but are completely optional.
What kind of technical support do you provide?
The Hypeman Media Group Control Center has a Support tab that provides easy, online support. If you can't find an answer in the FAQ (frequently-asked questions) section, you can open a Support Ticket that will get a priority response in less than one business day. You can also email us anytime at info[at]Hypeman Media Group.
How long will it take to get a response to my inquiry?
Inquiries sent by email or messages left on our answering system will be answered in less than two business days.
I have a question not answered on this site. Who can I contact for more information?
You can send email to Info[at]Hypeman Media Group
Will my personal information be made available to others?
No! Your privacy is respected, so, we will not sell, trade or give your information to anyone else.
Who created Hypeman Media Group?
Hypeman Media Group was developed by Hypeman Media LLC, a web development studio based in Beverly Hills, California. Our Creative Director has an extensive background developing websites and online marketing solutions for leading brand-name clients such a. Hypeman Media Group represents a successful collaboration of business partners, producing digital promotional tools for leading arts organizations.
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